Shipping & Returns

Shipping your package

Free delivery first order with the code WELCOME

Parcels are usually dispatched within 48 hours after receipt of your payment and according to stock status.
The standard shipping mode is Fedex followed, handed over with signature.

Secure delivery costs from € 18 excl. VAT

Regardless of the mode of shipping chosen, we will provide you as soon as possible a tracking tracking link that will allow you to track online delivery of your package.

costs include packing, handling and shipping.
They may contain a fixed part and a variable part depending on the price or weight of your order.

We advise you to consolidate your purchases into a single order.
We can not group two separate orders and you will have to pay the shipping costs for each.

Your package is shipped in secure service with insurance and signature at the reception, special care is taken to the package containing fragile products ...
You must check the condition of the package and the goods before signing for receipt in good condition.
The dimensions of the boxes are appropriate and your items are properly protected.

The parcels are well protected and the deliveries are ensured by our partners:

stock My Escooter     Collect from stock depot
You can also choose to send your carrier or to remove your order by appointment.
In this case the shipping costs are free and you have to choose the option

Magasins My Escooter Pick-ups from a My eScooter retailer store

You can also choose to pick up your order in one of our reseller stores